Payment Terms Policy

All invoices are due within 30 days from the date of the invoice.

Late payments may incur a late fee of 2% per month, or the maximum rate allowed by law, whichever is lower.

Boardworks Gear Lab Inc. accepts payments via all major credit cards, PayPal, and e-transfers.

Billing and Contact Information:

Please ensure that your billing information, including the billing address, contact person, and email address, is accurate and up to date. Any changes in billing information should be promptly communicated to Boardworks Gear Lab Inc.

Disputes and Resolutions:

In the event of a dispute or discrepancy regarding an invoice, please notify Boardworks Gear Lab Inc. within 10 days of receiving the invoice. Boardworks Gear Lab Inc. will investigate the issue and provide a resolution within a reasonable timeframe.

Taxes and Fees:

All applicable taxes, duties, and fees, including sales tax, will be added to the invoice as required by law.

Any additional fees incurred during the payment process, such as bank charges or transaction fees, VAT, or customs duties, are the responsibility of the payer.

Delivery and Shipping:

Shipping costs, if applicable, will be clearly stated on the invoice. Boardworks Gear Lab Inc. will make reasonable efforts to deliver products/services within the agreed-upon timeframe. However, delivery times may vary depending on factors beyond our control, such as shipping carriers or customs processes.

Ownership and Retention of Rights:

Boardworks Gear Lab Inc. retains full ownership and rights to all products/services until payment is received in full.

Cancellation and Refunds:

Refunds or credits will be issued for canceled orders/services in accordance with Boardworks Gear Lab Inc.'s refund policy.

Governing Law and Jurisdiction:

Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Alberta, Canada.